Kikya Terms & Conditions — Your Rights & Responsibilities

1 General Terms & Applicability

These Terms & Conditions apply to all services on the Kikya platform (kikya.win). By registering, logging in, or using any of our services, you agree to be bound by these terms.

Kikya reserves the right to update these Terms & Conditions at any time. A notice will be posted on the platform when changes are made, and the effective date will be updated accordingly. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

Kikya's services are for adults only. No one under the age of 18 may use Kikya. It is your responsibility to comply with the local laws in your area.

2 Account Registration & Verification

To register with Kikya, you must provide accurate and complete information. Opening an account with false or incomplete details is strictly prohibited, and such accounts may be closed at any time.

Each person may only open one account. Operating multiple accounts on the same device, IP address, or payment method is strictly prohibited.

As part of the KYC (Know Your Customer) verification process, Kikya may request a national ID, passport, or other government-issued document. Withdrawals may be restricted until verification is complete.

• Please provide a valid mobile number and email address during registration.
• Keep your password strong and never share it with anyone.
• Notify Kikya immediately if any of your account details change.
• Report any suspicious account activity to us right away.

3 Deposit & Withdrawal Policy

Deposits and withdrawals on Kikya are available via bKash, Nagad, and Rocket. The minimum deposit is BDT 200 and the minimum withdrawal is BDT 500.

Deposits are generally credited instantly. Withdrawals may take up to 15–30 minutes to process, though this may take longer if verification is still in progress.

Kikya ensures that all user funds are held in a fully segregated, protected account — completely separate from the company's operational funds.

• No additional charges are applied to deposits.
• A small processing fee may apply on withdrawals depending on the payment provider.
• Deposited funds will only be returned to the registered payment method used.
• Kikya reserves the right to request additional verification for any suspicious transactions.

4 Bonus & Promotion Terms

Kikya offers a range of bonuses and promotional deals — including welcome bonuses, reload bonuses, cashback, and VIP rewards. Each offer has its own terms, which are clearly stated on the promotions page.

After receiving a bonus, you must meet the applicable wagering requirements before making a withdrawal. This is typically 15x to 30x the bonus amount — please read the details of each offer carefully.

• Each bonus can only be claimed once, unless the offer states otherwise.
• Misuse of bonuses may result in account termination.
• Kikya reserves the right to modify or withdraw any bonus at any time.
• Claiming bonuses through multiple accounts is considered fraud.

5 Betting Rules

Before placing a bet in Kikya's Sports Betting section, please read the specific rules for each event carefully. Once a bet is confirmed, it cannot be changed or cancelled — so think twice before you place it.

If an event is cancelled or postponed, the stake is generally refunded. For partially played events, the specific rules of each sport apply.

• Maximum bet limits vary by event and market.
• If incorrect odds are displayed due to a technical error, Kikya reserves the right to void the affected bet.
• Any bet linked to match-fixing or manipulation will be voided immediately.
• Odds may change in live betting due to delays.

6 Prohibited Activities

The following activities are strictly prohibited on the Kikya platform. Any violation will result in permanent account closure, and deposited funds may be forfeited.

• Operating multiple accounts or using another person's account.
• Abusing the bonus system or deliberately circumventing wagering conditions.
• Using the platform through hacking, bots, or any other automated means.
• Money laundering or depositing funds from illegal sources.
• Fraudulent behavior or threatening other users.
• Attempting to pass verification using a false identity or forged documents.

7 Account Suspension & Closure

You can close your account at any time by contacting our support team. It is your responsibility to withdraw any remaining balance before closing your account.

Kikya reserves the right to suspend or terminate accounts for the following reasons: violation of terms, suspected fraud, or legal obligations. In such cases, deposited funds will either be returned or forfeited in accordance with the applicable terms.

8 Privacy & Data Protection

Kikya is committed to protecting your personal information. We do not sell your data to any third party. For details on how your information is used, please refer to our Privacy Policy.

All data transfers are secured with 256-bit SSL encryption. We only collect information that is necessary, and data is not retained beyond the required period.

9 Responsible Gaming

Kikya believes in responsible gaming. Gaming should be a source of fun — it should never lead to financial stress or emotional hardship.

Your account settings include deposit limits, session timers, cooling-off periods, and self-exclusion tools. If you feel your gaming is getting out of control, contact our support team right away.

• Kikya is strictly prohibited for users under 18 years of age.
• Self-exclusion takes effect immediately once activated.
• Read our guide to learn more about responsible gaming.

10 Legal Matters & Dispute Resolution

These Terms & Conditions are governed by international gaming law. Should any dispute arise, please first attempt to resolve it by contacting Kikya's support team.

Kikya's liability for service unavailability, technical errors, or third-party issues is limited. That said, we always strive for a prompt and fair resolution.

Kikya may update these Terms & Conditions at any time. The latest version will always be available on this page. Check back regularly to stay informed.